In this online/on-demand course, we help you:
- Understand how your brain naturally responds to the idea of feedback and how to shift into the right mode to receive or deliver feedback.
- How to improve as a receiver of feedback by strengthening listening and questioning skills.
- How to design a high-quality feedback discussion.
- How to deliver a high quality feedback discussion.
You will hear some real-world examples of both high and poor quality feedback to help you better understand the differences. Importantly, the high-quality examples incorporate the critical components and the process outlined in the course.